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Ticketing Help

Ticket Purchase Policy

Before you proceed to purchase tickets, we strongly recommend you go through the following event ticketing terms and conditions. In this section, words such as ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy tickets. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organizers of Event.

Ticketing Company

My Fair Tickets is an online ticketing company representing events organized by event organizers. For issues pertaining to the events attended, please contact the event itself.

By opting to purchase, allocate or possess tickets, you automatically agree to our terms of use. If you have problems with any of the clauses listed or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the event premises.

Revisions & Changes

My Fair Tickets reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website. These changes will relate back to the date of purchase of Event tickets.

Ticket Purchases

The ticket you purchase represents a revocable license for you to access venue on date(s) when Event is scheduled to be hosted. The license includes the revocable right to attending the Event. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

The bearer has to assume full responsibility of the Event tickets, once (s)he receives it. My Fair Tickets has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Service Fees

Service fees go towards the cost of the technology and resources needed to provide fans with tickets which includes, but is not limited to, hardware, software, scanners, transaction processing, insurance, development, etc.

Authorized Source

My Fair Tickets is the sole authorized source for purchasing tickets to specific events listed. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void.


All sales are final. No refunds. No exchanges.

Purchases of Event tickets are based on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final

Transaction Processing

My Fair Tickets uses Stripe as the transaction processor for charges and accepts several methods of payment for transactions. billing information verification is required for transactions to process.


The Event tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Event tickets cannot be redeemed against cash, credits, or any other benefits.

Event organizers which My Fair Tickets represents have the right to investigate if there has been any violation of the Event ticketing terms and conditions. In case of any conflicts, the decision of event organizer will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

The event service will be deemed to have been delivered in its entirety as soon as Event starts on specified date.

Natural Disasters

If Event is canceled entirely due to any factors or causes not in the control of the issuer, Event organizers have the sole and absolute right to:

  1. Reschedule the event, or
  2. Issue a partial/full refund, or
  3. Not issue any refunds.

The decision of the Event organizer/issuer in such cases will be deemed final and binding.

If Event has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

Event Entry and Removal

Event organizers reserve the right to refuse entry to events or remove any person whose conduct does not comply with event conduct rules and venue regulations.

Purchase limits

Event organizers may enforce a limit on the total number of tickets purchased at one time.

Final Transactions

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket refunds/returns/exchanges/cancellations.

Rain or Shine

Events are ‘rain or shine’ events.

Entering Events

At the time of entering the event venue, you are required to produce the ticket. By purchasing Event tickets and presenting the same at the venue, you give your consent event organizers to collect certain information about for verification and storage.

Personal Liability

Event organizers do not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

Zero Tolerance

Event and event organizers follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behavior/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at the Event and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on. Actions taken at events are determined by event organizers.

Last Updated on June 20, 2024 @ 10:00 am

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